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We’re all used to upgrading our phone every couple of years, in order to maintain functionality and ongoing support but how often do we update our business IT systems; hardware, software and infrastructure? The answer is probably not enough. IT maintenance and security are an ongoing job, so purchasing the hardware, installing the software and…

SupportWiseIT Services Ltd is delighted to announce they have been certified as a CircleLoop Approved Partner. CircleLoop is a powerful cloud-based phone system for business which runs in powerful apps, from anywhere, on any device. Its powerful integrations with business tools such as HubSpot, Zoho and Pipedrive deliver huge flexibility and productivity benefits for businesses…

With a halt to the Covid-19 lockdown not looking like it is coming any time soon, most of us will just have to continue working from home and communicating via web conferencing for the foreseeable future. By now, it is likely that you have worked out some of the initial glitches when it comes to…

Earlier this year Windows 7 reached its end of life, meaning that Microsoft no longer offers support, updates and patches as standard. Whilst Windows 7 continues to work, if you use it you are more likely to be the target of cybercriminals, malware, and ransomware. If you are the victim of cybercrime Microsoft is under…

There is a lot of confusion about the difference between Cyber Security and Computer or IT Security. Many users assume it is exactly the same thing. It isn’t. But what are the differences and how can we protect our PCs, both networked and stand-alone from cyber-attacks? Whilst there are of course overlapping elements and IT…

Last Friday there was an incident affecting Outlook for users who were on the Insiders Preview ring of Office Updates. Within Outlook, there’s the option to change who the email is sent from, useful for users who have shared mailboxes. Impacted users were unable to change this, presenting them with a grey box and a…

When you are starting a business one of the first things you do is design a website. For someone new to this, finding a suitable webhost can be a confusing decision. Here at Supportwise we thought we would make this easier by outlining the benefits of the five most common webhosting providers. Krystal Krystal is…

With a recent article in The Register stating that Alexa devices may have been made using child labour [1], here at SupportWise we decided to investigate exactly how ethical some of the largest tech companies actually are. Apple Apple has always maintained that privacy is more important than profit. This has been emphasised with a…

Five Reasons Why You Don’t Need IT Support This is the fourth of a five-part blog series which busts the myths about why you don’t need IT support. Even though everything on your PC and network seems to be working, this may not actually be the case. May 2018 saw nearly 800,000 Draytek router breaches.…