IT support built around people, not just machines
We tailor IT services to keep your business running smoothly today and ready for tomorrow - from SME support to enterprise Odoo consultancy.
See our values
97% Customer Satisfaction Score
100+ Happy Local Businesses
Covering Wiltshire and Gloucestershire
Our values
Founded in 2019 by Chris Otter, Supportwise is a passionate team delivering high-quality IT services built around people, not just machines. We know IT isn’t one-size-fits-all, so we take the time to understand your business and shape our services to fit your needs.
By focusing on customer service and tailoring our support to your goals and expectations, we make sure your IT systems work for you today and prepare you for tomorrow. With experienced engineers and a friendly, responsive team, Supportwise ensures reliable, cost-conscious IT solutions that keep your business running smoothly.
Whether you need ongoing Managed IT Services, responsive Business IT services, or Odoo Consultancy, we’ve got you covered. We support businesses across Wiltshire and Gloucestershire, including providing dedicated IT support in Swindon, Chippenham, Cirencester and Cheltenham.
Meet your IT experts
Chris Otter
Director & IT Manager
Jon Cullum
Director
Bart Kowal
IT Support Specialist
Lisa Cook
Finance Manager
Andy Kendall
Business IT Projects
How we help small businesses
Fully managed IT support
For small businesses that want us to take care of IT properly. We look after your day-to-day support, systems, security, backups and updates, so your team can get on with their work.
- Friendly helpdesk support
- Ongoing monitoring and maintenance
- Security, backups and updates handled
IT projects & upgrades
For businesses that need help improving, moving or modernising their IT. From Microsoft 365 migrations to infrastructure upgrades, we plan and deliver projects without making life difficult for your team.
- Microsoft 365 migrations
- Infrastructure improvements
- Security reviews and issue resolution
Odoo consultancy
For small businesses that want their systems to work better together. We implement and support Odoo so you can manage sales, operations, finance and customer information in one place.
- Manage key business apps in one place
- Build around the way your business works
- Ongoing support and improvements
Outsourced IT.
Made easy.
At Supportwise, we take the stress out of IT by combining expertise with a personal touch.
With a 97% client satisfaction rating and over five years of hands-on experience, our friendly team becomes an extension of your business — you’ll know us by name, not as a faceless helpdesk. We tailor every package to fit your size, goals, and budget, making outsourced IT simple, reliable, and built around you.
Supportwise – part of the Emperors Group
Since 2025 Supportwise has been part of The Emperors Group (TEG), a company that supports smaller organisations grow with support and stability.
TEG has been a client of Supportwise for several years, and the partnership formed through natural collaboration and values alignment. Supportwise now has an extended team of experts throughout the organisation.
Learn more about TEG