Which Webhosting Service is Right for you?

When you are starting a business one of the first things you do is design a website. For someone new to this, finding a suitable webhost can be a confusing decision.

Here at Supportwise we thought we would make this easier by outlining the benefits of the five most common webhosting providers.


Krystal is the largest independent UK web host provider and they offer three business hosting options costing between £29.99 and £99.99 per month.

Their options range from:

  • Hosting of unlimited websites
  • 50GB of SSD Disk Space
  • Unlimited MySQL/MariaDB Databases
  • 4 hourly backups
  • 24/7 support
  • PCI-DSS scan compliant (required for credit card payments)
  • SSH,GIT Developer Tools
  • 24/7 live chat and ticket support
  • Anti-spam email filtering
  • Unlimited bandwith, emails and subdomains
  • Free migration from old provider

Krystal are so confident in the service they provide they offer a 60-day money-back guarantee. This option would be best for an established business with multiple-users.


Fasthosts are a UK-based hosting service which offers three hosting packages costing between £5 and £20 per month so a lot cheaper than Krystal. However, Krystal offer more as part of their basic package.

Fasthosts’ basic package includes;

  • Hosting of one website
  • Unlimited bandwith,
  • 10GB smart SSD storage,
  • 2 x 1GB databases
  • 5 x 2GB mailboxes
  • Basic SEO tools. 
  • 24/7 customer support by phone, live chat or ticket
  • Free migration from previous provider
  • Free web domain for a year

The more advanced packages offer scaled up products from this basic package.

Heart Internet

Heart Internet has a UK-based support team and also offers three packages ranging from £2.99 to £10 per month and is aimed more at the smaller business market.

The starter hosting package includes:

  • One hosted website
  • 10GB web space
  • 50GB monthly bandwidth
  • 1,000 x 1GB mailboxes
  • Constant website security monitoring
  • One-click install for web apps

The more advanced packages include scaled-up products as well as unlimited MYSQL Databases, and hosting of up to three websites.

1 and 1 IONOS

1 and 1 IONOS is a German-based web support provider and offers packages priced between £5 and £10 per month and along with Heart Internet is aimed at the small start-up company.

The basic package includes:

  • Free lifetime domain on one website
  • Wildcard SSL Certificate
  • 24/7 Support via telephone, chat and email
  • 25 x 2GB email accounts
  • 100GB storage
  • 25 databases
  • Basic CPU and MEM


This hosting site is one that is very visible with TV and Youtube advertising throughout the UK although it is a US-based web hosting provider.

The hosting packages start at £5.99 per month and increase to £12.99 per month.

The basic package includes:

  • 24/7 support
  • 1-click install of 125+ apps
  • 1 GB database storage
  • 24/7 security monitoring and DDoS protection
  • 1-click set up for GoDaddy registered domains
  • Unmetered bandwidth
  • 100GB storage
  • Free Microsoft Office 365 Business Email for the first year

There is a focus with GoDaddy on ease with a number of one-click products. The more advanced packages offer hosting for unlimited websites, unlimited bandwith and unlimited storage.

So, What’s Right For You?

Deciding on the right package depends on you, your business and your budget as each of these service providers offer vastly different services. And the prices reflect this. The more you pay the more you get, but you should make sure you are paying only for the services you need.  

For a start-up business with one or two users GoDaddy, 1 and 1 ONOS, and Heart Internet would be the better options for the short-term until the business has grown.

However, for a well-established business with multiple users, multiple-page websites and numerous subdomains Krystal or Fasthosts would be the better long-term option.

Of course, some providers allow you to change providers and therefore if your company outgrows the provider you are signed up with, it may be possible to migrate to a new one.

If you would like to find out how SupportWise can help with webhosting services or would just like to discuss your needs further contact us?