IT Support Pricing

Find your ideal IT Support Package below. Think of it like an all-inclusive holiday - a no worries, stress-free experience

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IT support pricing shouldn't be complex

We all hate hidden costs and surprise fees when paying for a service. This is precisely why we don’t do this. Here at SupportWise we pride ourselves on having no-nonsense, transparent, flat pricing packages.

If you need something more bespoke tell us what you need and how many users you have, and we can offer you a clear pricing structure with no hidden fees.

Life is complicated enough. SupportWise aims to keep life and IT support simple, straightforward and affordable.

You can view our pricing table below:

Support Coverage
Support Hours
Monday - Friday 9am - 5pm
Monday - Friday 9am - 5pm
Monday - Friday 9am - 8pm
Monday - Friday 9am - 8pm
Email Support
1 hour of support, per user, per month pooled (i.e. 5 users = 5 hours support)
Telephone Support
Access to our helpdesk portal
On-site Support
On-Site Support from £80
On-Site Support from £50
1 On-Site Visit Included per month
Service Management
24/7 Automated Monitoring
Windows Updates
Software Updates
Automatic Fixes
Monthly Reports
Backup Monitoring
Microsoft 365 Administration
Firewall Health Checks
Anti-Virus Management
BUDR Management

Having trouble making a decision?

We have a handy questionnaire for that! If you’re not sure which plan is right for you, simply fill in the questionnaire below to get a better idea which package might best suit your business.

Benefit From Flexibility

For the same reason you don’t fix your car at the space centre and you don’t build your rocket at the local garage, its best to pick what you really need.

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Yearly Contract Discounts

Plan your future and know where you stand. When you know you need the right services, keep them for 12 months at a lower rate.

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30-Day Flexibility

Sometimes business is fluid, maybe even turbulent. If you need to let wind out of your sails, you can adjust your contract at the end of every month.

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Remote or On-Site?

Whether you're five hundred miles away or right next door, we can support you. Even with a remote-only package, you can get on-site support at a reduced hourly fee.