TRANSPARENT, FLEXIBLE, PREDICTABLE
We all hate hidden costs and surprise fees when paying for a service. This is precisely why we don’t do this. Here at SupportWise we pride ourselves on having no-nonsense, transparent, flat pricing packages.
If you need something more bespoke tell us what you need and how many users you have, and we can offer you a clear pricing structure with no hidden fees.
Life is complicated enough. SupportWise aims to keep life and IT support simple, straightforward and affordable.
You can view our pricing table below:
Support Coverage | ||||||||
Support Hours | Monday - Friday 9am - 5pm | Monday - Friday 9am - 5pm | Monday - Friday 9am - 8pm | Monday - Friday 9am - 8pm | ||||
Email Support | 1 hour of support, per user, per month pooled
(i.e. 5 users = 5 hours support) |
|
|
| ||||
Telephone Support |
|
|
| |||||
Access to our helpdesk portal |
|
|
|
| ||||
On-site Support | On-Site Support from £80 | On-Site Support from £50 | 1 On-Site Visit Included per month |
| ||||
Service Management | ||||||||
24/7 Automated Monitoring |
|
|
|
| ||||
Windows Updates |
|
|
|
| ||||
Software Updates |
|
|
|
| ||||
Automatic Fixes |
|
|
|
| ||||
Monthly Reports |
|
|
|
| ||||
Backup Monitoring |
|
|
|
| ||||
Microsoft 365 Administration |
|
|
|
| ||||
Firewall Health Checks |
|
|
|
| ||||
Anti-Virus Management |
|
|
|
| ||||
BUDR Management |
|
|
|
| ||||
"*" indicates required fields
We have a handy questionnaire for that! If you’re not sure which plan is right for you, simply fill in the questionnaire below to get a better idea which package might best suit your business.
For the same reason you don’t fix your car at the space centre and you don’t build your rocket at the local garage, its best to pick what you really need.
Plan your future and know where you stand. When you know you need the right services, keep them for 12 months at a lower rate.
Sometimes business is fluid, maybe even turbulent. If you need to let wind out of your sails, you can adjust your contract at the end of every month.
Whether you're five hundred miles away or right next door, we can support you. Even with a remote-only package, you can get on-site support at a reduced hourly fee.
