Call centre operatives dealing with instant IT support requests in Swindon

Immediate IT Support in Swindon

One number for all your needs

  • All calls are answered by a qualified technician
  • 99% of calls answered under 30 seconds
  • 91% of support requests resolved remotely
  • 86% of issues resolved on the first call
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Fully Transparent Support

  • Email, telephone and ticket platform support
  • Full transparency with our easy to use ticketing platform
  • Each user can update their own tickets in real time
  • Management have access to all tickets in the company
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  • Your business is our priority

    • Local Call Centre
    • Onsite within 4 hours
    • Standard SLA: Next day resolve
    • Remote SLA: Immediate Support
  • There when you need us

    • Staff located around Swindon
    • Ideally located to serve Wiltshire
    • Key partners across the UK
    • Support wherever you are
  • On Site Support Includes:

    • Collection of Hardware
    • Hardware & software diagnostics
    • Installation of new hardware
    • All delivery costs included